Return & Exchange

RETURN POLICY

If you are not entirely happy with items purchased, given that the goods are in perfect / sellable condition, tags are still attached and free of wrinkle, and with a copy of the original invoice, we can offer the options below. Please know that we do not provide return labels and shipping charges are non-refundable.

To request for a return, please contact us thru our socials, mobile, or email at lailaandlyraus@gmail.com

 

Regular Priced Items

Regular priced items may be returned for a refund or a store credit.

Please note that items must be received back within 14 days upon customer receipt to be eligible for a refund to the original form of payment.

Items must be received back within 30 days upon customer receipt to be eligible for a store credit.

No Returns or Exchanges will be accepted after 30 days upon customer receipt.

 

Sale Items (items discounted less than 50%)

Sale items (discounted less than 50%) may be returned for a store credit.

Items must be received back within 30 days upon customer receipt to be eligible for a store credit.

No Returns or Exchanges will be accepted after 30 days upon customer receipt.

 

Last Call / Final Sale Items (items discounted 50% off or more or any other items considered final sale)

Items discounted 50% or more are final sale and cannot be returned or exchanged for any reasons.

 

We also regret we cannot take back merchandise that was purchased outside of lailaandlyra.us.

 

**Please note we cannot accept claims for damaged or defective merchandise more than 10 days after customer receipt. If there is an issue with your order, please contact us as soon as possible via email at lailaandlyraus@gmail.com or by phone at +1-417-507-4313.